Where is my order?
If you're concerned that your order is taking longer than you expected to arrive please check our delivery estimates information to find out when you should expect it.
THE DELIVERY ESTIMATE HAS PASSED AND MY ORDER HAS NOT ARRIVED.We recommend that you get in touch with your local delivery office if the estimated delivery period has passed and you have not yet received your order. Please contact your local delivery office to find out if your package is being held for collection. You can make delivery or collection arrangements with the postal service if they are holding it.
I THINK MY ORDER MIGHT BE LOST IN DELIVERY.If you're still concerned that your order is taking too long to arrive, and you have already contacted your local delivery office, please contact our support team using the form below and they'll be happy to advise you on the delivery situation.
Shipping
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.
Product
We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.
It depends on the creator and the product. All options are outlined on the product page, so look out for customization options there.
Other
You can contact us through our contact page! We will be happy to assist you.
Any question?
If we still haven't answered your question, you can contact us below and we will get back to you as soon as possible.